Version dated 16.03.2021

Privacy and Data Protection Policy

Collection of information

We collect information when you register on our site. The information collected includes your first and last name, company and e-mail address.

In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request

Use of information

Any information we collect may be used to:

  1. Personalize your experience and meet your individual needs
  2. Improve our website
  3. Contact you by e-mail

Protection of information

We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

Right of access

We commit ourselves to recognizing a right of access and rectification to the persons concerned wishing to consult, modify or even cancel the information concerning them.

The exercise of this right is done by writing to :

Grand Hotel du Cervin
Rue du Cervin 29
3061 St-Luc
E-mail address:

Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

The trusted third parties are :

  1. Google Analytics
  2. Ingenie


Our cookies improve access to our site and identify repeat visitors. In addition, our cookies enhance the user experience by tracking and targeting user interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

You can disable the saving of cookies in your browser preferences. Please note that if you do not allow cookies to be stored, some features and pages will not behave properly.

To delete a cookie from your computer, follow the instructions in your browser’s online help.

Read more about our cookie policy. here.


We use the email address you provide to send occasional company news. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.


By using our site, you consent to our privacy policy.